This is the best way to get your questions answered. Click the Livechat function at the bottom of your screen and let's chat!

Give us call between 09.00-21.00 GMT on +44 (0) 73 4169 9945.

Want to drop us a line? No problem. Send your email to connect@airocwear.com and we promise to help in any way that we can.

Our team responds to emails from Monday-Friday between 09.00 - 16.00 GMT.

Cool things happen on our Social Media pages. Connect with us on Instagram, Pinterest, Facebook and other places (see links below). We promise that we're worthy of being your next 'follow'.

IG: https://www.instagram.com/airocbamboo/

Pinterest: https://www.pinterest.com/airoclondon/

Facebook: https://www.facebook.com/airoclondon/

The following shipping rates apply to orders placed on this website:

Orders under £50: £4 (Standard Delivery, 3-5 business days)

Orders £50 or above: Free (Standard Delivery, 3-5 business days)

Orders £50 or above: £4 (Express Delivery, 1-3 business days)

We know there's nothing more frustrating than the thrill of placing an order, only to be left eagerly waiting for what feels like an eternity. If you want to have your new Airoc kit in record time, choose the Express option at checkout.

That usually means overnight but please allow 1-3 business days for your order to arrive (you know how these things work ;)

Not at the moment but if you'd like us to ship to your country, let us know by clicking HERE. We'll do our best to make it happen in the near future.

Yes, we do! However, some countries charge duty and / or tax on orders that are imported from the UK if the value exceeds a certain amount.

Your Shipping Rate at checkout does not include any additional duty, tax or other charges. The courier company will communicate with you upon delivery any additional taxes or duty charges that need to be paid.

The relevant international shipping charge will show once you reach the checkout and add your shipping address.

Unfortunately, we do not offer free returns and/or exchanges on international goods shipped from the UK.

If your new Airoc gear doesn’t blow your hair back, no problem. We offer free returns on all orders in the UK. 

To be eligible for a refund, please return items within 28 days of delivery, ensuring they are unworn and still have their tags attached. A valid proof of purchase is needed for us to process a refund. It's important to note that items in a non-resellable condition cannot be accepted.

When sending items back to us, please ensure they are neatly folded and returned in their original packaging. 

Please following this link to process your refund: return my goods.

We don't offer an exchange service but worry not! Simply return your original item for a refund and purchase the new item you'd like.

Firstly, we're thrilled that you're reading this. It means that you either love our product range or are excited by our brand - hopefully both! If you would like to become an Airoc athlete or ambassador, or would like to learn more, then click HERE.

Please visit our 'Wash care' guide here.

The 30-second answer:

"Imagine activewear more comfortable than Egyptian cotton, but much stronger. With a smooth, lightweight, cloud-like feel that's incomparable to the artificial sensation of polyester. It's naturally breathable, providing excellent temperature regulation during your workout. When it comes to odours, natural fabrics don't harbour bacteria like polyester, so you can bid farewell to unpleasant smells. It also means that you'll get a longer life from your bamboo garment. And the cherry on top – your Airoc bamboo won't harm the environment when you're ready to part ways."